The phone does not receive MMS - what to do?

2020-10-02
The phone does not receive MMS - what to do?

If your phone does not receive MMS messages, there are several possible solutions. Much depends on the mobile phone operator himself. In case the phone does not receive MMS messages, it is usually caused by incorrectly configured settings. The phone that does not receive photos will display the message “You have received an MMS. Enter the web browser… ”. An alternative is the information "You have received a new MMS (...) To view it, log in ...". In this case, follow the instructions on the official website of the network service provider. Each operator may have a different way of solving this problem.

Orange

In the case of the Orange network, the solution is to visit the website www.ustaw.orange.pl. The device model is selected there. The first possible option is to indicate by the user whether the settings are to be configured automatically via SMS or manually. Another option for Android smartphones is to go to the messaging app, then select "Settings" and find the "More settings" or "Advanced" box. There, find and select the "Automatic download in roaming" box. In the case of Apple brand devices, it is necessary to select "Settings", then "Messages", then "MMS messages" and then "Cellular network or Wi-Fi".

Plus

In the case of the Plus network, there are two possible solutions to choose from. The easiest way is to go to the website Ustaw.plus.pl/konfiguruj-telefon, where you enter your phone number and then select the "Get PIN" option. Further instructions are provided in the messages. The Android phone user also has the option to choose manual configuration. It begins by going to the "Menu". Then enter the "Settings" and "Wireless and networks" options. Then go to "Mobile networks", "Access points", "Menu" and "New APN name". Certain commands are entered there.

Play

The Play network ensures that there are no situations where the phone does not receive MMS messages properly. Problems are fixed on an ongoing basis as they arise. However, should there be any complications, a factory reset on your smartphone is helpful.

T-Mobile

T-Mobile makes everything easy through the "My T-Mobile" application. There you enter the "Services" option, and then "Call handling". You can also use the configurator available at "t-mobile.pl/konfigurator/web/". You can also contact the consultant at * 7242.

Show more entries from October 2020
This page uses cookie files to provide its services in accordance to Cookies Usage Policy. You can determine conditions of storing or access to cookie files in your web browser.
Close
pixel